SMS Terms

01Program Description

Call System AI™, operated by Michael Penland and/or Call System AI (“we,” “us”), send text messages (SMS and MMS) to people who have agreed to receive them. Messages may include:

• Replies to questions or quote requests you send us
• Follow-ups after a call answered by our team or our AI receptionist
• Appointment confirmations and reminders
• Account, billing and service notices for clients
• Promotional messages and offers, only if you have separately agreed to receive them

02How You Opt In

You agree to receive text messages from us when you:

• Enter your mobile number on a form on our website and check the box agreeing to receive texts
• Text us first at one of our business numbers
• Tell us during a call that we may text you

Consent to receive text messages is not a condition of any purchase.

03Message Frequency

Message frequency varies depending on your requests and the services you use. Appointment and service messages are sent only when relevant.

04Message and Data Rates

Message and data rates may apply, depending on your mobile plan. We do not charge for text messages, but your carrier may.

05How to Opt Out

You can cancel at any time by replying STOP to any message. You may also reply CANCEL, END, QUIT or UNSUBSCRIBE. We will send one message confirming that you have been unsubscribed, and you will not receive further messages unless you opt in again.

To start receiving messages again, reply START.

06Help

Reply HELP to any message for help. You can also call us at 706-218-1255 or email michael [AT] callsystemai.com.

07Sample Message

08Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver the messages (such as our messaging platform), and only for that purpose.

For more about how we handle personal information, see our Privacy Policy.

09Carriers and Eligibility

Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and coverage.

You must be at least 18 years old and the account holder of the mobile number, or have the account holder’s permission, to sign up.

10Changes to These Terms

We may update these SMS Terms from time to time. The effective date at the top of this page shows when they were last changed.

11Contact Us